Frequently asked questions
Are your glazes food safe?
Yes!
Dishwasher safe?
Yes!
Where are you based?
Currently based in North west London.
Do you accept commissions and collaborations?
Yes! I love working on commissions and collaborations. Please feel free to send me a message with any idea’s.
Do you accept card payments?
Visa, MasterCard, American Express and almost any other kind of credit or debit card are accepted and I also accept payments through PayPal.
Where do you ship too?
At the moment I only ship to the UK. If you'd like to get a quote for a location outside the UK, please get in touch before placing an order.
I live in London can I pick up my order from your studio?
Yes, drop me an email with your request and we can arrange collection. Use code 'COLLECT' at checkout.
Do you accept returns?
Returns are accepted. If a return is needed contact must be made within 2 days of the pieces being received, the cost of the item will be refunded but no refund for the postage and packaging or return postage is available to be refunded. Items must be returned within 5 days of contact and the refund will take place the items are received. If items are broken within the return process they will not be refunded.
When will you update your online shop?
The online shop will be updated every 3 - 4 months with new products and the restocking of selected items. If you would like to know when the next update will be, you can join my mailing list or follow me on Instagram.